Home/Why We're Better
The Empire Difference

Everything cable
gets wrong,
we get right.

Cable companies built their model for residential customers, and brokers just recommend a provider and hand you off. Empire was designed for facilities — and we are the team that designs, installs, manages and supports what we sell, with support, pricing and technology to match.

Switching is simple — we handle the whole transition
Empire TV
Seven Reasons

Why facility managers
choose Empire over cable.

01 — one number for every building

Call (626) 686-9898 for any site and any service: TV, internet or phones. Our monitoring flags a system that drops, and our own technicians handle what cannot be fixed over the phone.

02 — dedicated account manager

One person. Knows your facility by name. Knows your setup, your quirks, your preferences. Reachable directly — not through a ticket queue.

03 — zero cable boxes

COM3000 delivers crystal-clear HD to every room from one headend. No boxes. No per-room hardware failures. Fewer failure points, fewer maintenance calls, less staff time.

04 — Pricing you can compare, in writing

Packages from $2.49 per room per month. Send us your current bill and we’ll put a written proposal beside it — if we can’t beat it, we'll tell you honestly.

05 — one call, one bill, one team

Competitors like Allbridge and Sentrics sell patchworks of vendors. When something breaks, you play referee. Empire is your single point of contact for TV, internet, and phone.

06 — we show up. Literally.

When Aspire at Palma Sola Bay lost TV mid-transition, our team got in a truck, drove across state lines, and had 105 residents back on live TV the same day. Read the story →

07 — we grow with you

Acquiring new facilities? We handle the transition. New portfolio buildings? Onboarding in days. Empire isn't a vendor — we're a long-term technology partner.

"I've never seen a vendor drop everything and get in a truck to install equipment across state lines. Empire saved the day. No one else could've pulled this off."

Executive, Aspire Healthcare
Re: Palma Sola Bay SNF — Full case study
INCLUDED WITH EMPIRE TV

What you get
that a TV contract does not include.

The television is the part everyone sells. These are the parts around it that we build, run and answer for ourselves.

DIRECTV BY EMPIRE TV, COMPARED

Empire TV,
next to the others.

Six questions facility operators ask, answered from what each provider publishes about its own products. Click a provider’s name to read its page.

Question
Empire TVDIRECTV for Business
Spectrum Business Cable and fibre
Regional sports networksThe home team on a weeknight, and a resident’s old team from another state.
40every regional network, every market
0regional sports networks
Localits own market only
Localits own market only
Localits own market only
Reaches any address in the countryCable and fibre reach where the operator has built. Satellite reaches a building anywhere.
Yes
Yes
In its footprint
In its footprint
In its footprint
A platform built for senior livingNot a hotel product with the word resident swapped in.
Yes
Yes
Hospitality
Healthcare and hotels
Hotels
An in-house channel in the lineupMenus, activities and notices carried as a channel, not a separate signage system.
Yes
Yes
Varies
Varies
Not offered
A family app for residents’ familiesThe day’s activities, menus and visiting hours on a family member’s phone.
Yes
Not offered
Not offered
Not offered
Not offered
Nurse call, cabling and Wi-Fi by the same teamOne crew for the low voltage and the television, not a subcontractor you manage.
Yes
Not offered
Not offered
Not offered
Not offered

Sources, checked 29 September 2026: DISH Business · DISH Business, senior living · Comcast Business, X1 for Hospitality · Spectrum Business, TV for hospitality · Cox Business, hotel TV · CableTV.com, which providers carry regional sports · The TV Answer Man, on DISH and regional sports

Get our answers in writing →Regional sports by market →
Empire TV
GET STARTED

See for yourself why we win.

Send us your current bill. We'll run the numbers and show you the real difference — pricing, support response time, and everything else side by side.

No commitment required
Same-business-day callback — not days
We beat your bill or tell you why
Trusted by 3,000+ facilities nationwide
Or call us directly —
(626) 686-9898
Call support: (626) 686-9898
Get your free quote

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