Welcome channelWelcome guests with
your property’s own channel.
A hotel is not a nursing home, and the screen should not read like one. Your welcome channel carries the property name and photography, restaurant and bar hours, spa and pool times, event and meeting listings, and what is on nearby — on every guest room television and every screen in the lobby.
The questions the front desk
gets asked all night.
Breakfast times, the bar closing, pool and gym hours, what is in the ballroom today and where to eat nearby — on the first screen in every guest room and on the lobby screens.
Property branding
Your name, your photography and your colours on the first screen, so the room feels like your hotel rather than a set-top box.
Dining, bar and amenity hours
Breakfast times, the bar closing, pool and gym hours, and the spa schedule. The three calls the front desk takes at eleven at night.
Events and meetings
What is in the ballroom today, conference wayfinding and group schedules, on lobby screens and in the rooms of the people attending.
What is on nearby
Restaurants, attractions and events around the property, so the concierge question is answered before it is asked.
Emergency and service notices
A lift out of service, weather, a fire drill. One button takes over every screen and clears itself afterwards.
On the same system as AEP
The welcome channel runs on the headend we install. With AEP it becomes part of the in-room home screen rather than a channel guests have to find.
Same engine.
Different building.
In senior living the same platform runs as a community channel, built around activities, dining and families. In a hotel it runs as a welcome channel, built around the stay. The dashboard is the same, the templates are not, and there is no family app on a hotel screen because no hotel needs one.
It is one system.
These are its parts.
The welcome channel, the in-room platform and the headend behind them are designed, installed and supported by the same team, on one account and one invoice.
Send us your bills.
We will show you what is included.
Tell us the property and we will come back with the right platform for it, the channel lineup, the licensing it needs and a written proposal beside what you pay today.
(626) 686-9898