Partner Terms and Conditions
Empire Technologies, LLC DBA EmpireTV
Empire Technologies, LLC DBA EmpireTV (“EmpireTV”) welcomes partners who align with our values and commitment to excellence. To protect our brand, intellectual property, and customer relationships, we ask that all partners agree to the following terms and conditions. By partnering with us, you agree to comply with these terms.
1. EmpireTV’s Discretion on Projects and Processes
All decisions regarding project implementation, service offerings, and processes remain at the sole discretion of EmpireTV. Partners must respect these decisions and refrain from actions that may undermine or contradict EmpireTV’s choices in managing customer relationships and service quality.
2. Customer Non-Solicitation
Partners agree to avoid any attempt to move EmpireTV’s customers to alternative providers or to transition any accounts from EmpireTV to another service. Soliciting, enticing, or diverting any EmpireTV customers to competitors or unrelated providers is strictly prohibited.
3. Confidentiality and Sensitive Information
•Confidentiality Obligations: Any information, documents, or details shared by EmpireTV with partners is considered highly confidential and proprietary. Partners are prohibited from sharing, disclosing, or discussing this information with unauthorized parties.
•Transparency in Communication: All customer or third-party communication involving EmpireTV services must include EmpireTV as a participant, ensuring consistent messaging and alignment. Partners agree to consult with EmpireTV before disclosing or discussing any information related to EmpireTV services with external parties.
4. Partner Portal Access and Usage
•Login Security: Access to EmpireTV’s Partner Portal is granted for the sole purpose of assisting in managing the partner relationship. Login credentials are assigned individually and are not to be shared with any other individuals or third parties.
•Restricted Sharing of Portal Content: Any data, resources, or proprietary information available on the Partner Portal is exclusive to EmpireTV’s partners and is not to be shared, published, or disseminated outside of the authorized partner’s organization.
5. Privacy and Data Protection
•Data Use: Partners must handle all data shared by EmpireTV in strict compliance with data privacy and security policies. This includes not using, disclosing, or processing data for any purpose other than those expressly authorized by EmpireTV.
•Prohibition on Unauthorized Access: Partners must implement appropriate security measures to prevent unauthorized access to any data, information, or systems associated with EmpireTV.
6. Intellectual Property Rights
•EmpireTV Trademarks and Branding: Partners may not use EmpireTV’s trademarks, logos, or branding without prior written approval. Any approved use must adhere to EmpireTV’s brand guidelines.
•Ownership of Materials: All materials, information, and intellectual property shared with partners remain the property of EmpireTV and are provided strictly for the purpose of facilitating the partner relationship.
7. Termination of Partnership
•Termination Rights: EmpireTV reserves the right to terminate any partner relationship for violations of these terms, misconduct, or actions that may harm EmpireTV’s reputation or customer relationships.
•Return of Information: Upon termination, all confidential information, materials, and access privileges must be returned or revoked, with all copies or digital records securely deleted or destroyed.
8. Modification of Terms
EmpireTV reserves the right to amend or modify these Partner Terms and Conditions at any time. Partners will be notified of any changes, which will take effect upon posting to this page or upon direct notification.
By proceeding with the partnership, you confirm that you have read, understood, and agree to comply with these Terms and Conditions. For any questions regarding these terms, please contact us at TV@empiretelecomnj.com