Billing Terms and Conditions

EmpireTV, operating under Empire Technologies LLC, provides TV equipment and services to customers under these billing terms and conditions. By utilizing our services, you acknowledge and agree to the following:

1. Payment Terms:

  • All invoices are Net 15 from the date of receipt.
  • It is the customer’s responsibility to ensure invoices are received and reviewed. Failure to receive or view invoices does not exempt the customer from payment obligations.

2.Repair and Dispatch Charges:

  • Invoices for dispatches or repairs are also subject to Net 15 payment terms. The customer is fully responsible for managing and remitting payment on these invoices.

3.Non-Payment Policy:

  • Accounts with outstanding balances of 30 days or more are subject to service suspension and/or disconnection without prior notice.
  • Services will only be reinstated upon full payment of overdue balances, including any applicable fees.

4. Equipment Ownership:

  • All equipment provided remains the sole property of EmpireTV (Empire Technologies LLC).
  • Monthly payments must be made as agreed, or the equipment will be subject to retrieval or repossession by EmpireTV.

5.Equipment Care:

  • The customer is responsible for ensuring the equipment remains in good condition. Any damage, tampering, or unauthorized modification of the equipment is strictly prohibited and may result in additional charges or penalties.

6.Service Interruptions:

  • EmpireTV reserves the right to suspend or terminate services if payment is not received or if equipment is damaged, tampered with, or misused.

7.Legal and Collection:

  • In the event of non-payment, EmpireTV may pursue collections or legal action. Customers will be responsible for all associated fees, including attorney or collection agency costs.

By receiving and utilizing EmpireTV services, the customer agrees to these billing terms and conditions.